Tuesday, November 19, 2013

Troubleshooting Problems With Opening Links In Outlook Express

Majority of the people have the requirement of sending and receiving mails. Well this job can be done in the easiest of ways with the Outlook Express. You can add all your contacts and send mails to the designated users. There are no complications in working with the Outlook Express or confusions in making use of the different functions in it. Well some people may not clearly know how to open links in Outlook Express. By following the below provided steps, working with links will seem no more to be a problem.

  • At the extreme left of the taskbar, the Start button can be seen. Click it and the Start menu will pop up. From it, choose All Programs and then choose Microsoft Office. Now select Outlook Express.
  • Search and locate the mail that you have received that contains the link inside it and open the mail.
  • Now you will be able to see the link inside the mail, it can be easily identified, as it will be blue in color. The link will generally start with http://.
  • Now you have to double click on the link. This will open the Internet Explorer and the website corresponding to the link will be opened.
  • Make sure that the default web browser for your Outlook Express is Internet Explorer. Most of the time, the links will not open, as Internet Explorer may not be your default web browser. In order to check whether Internet Explorer is your default web browser, follow the steps given below.
  • Exit from Outlook Express and access Internet Explorer. From the different menus that you can see, choose the Tools menu and select Internet Options.
  • Below the Internet Options section, the tab by the name Programs will be present.
  • The Default Browser option will be present and the check box corresponding to Internet Explorer has to be check marked.
  • Now Internet Explorer will be your default web browser.
  • Now access Outlook Express and click on the link and you can see that it will open without any issues.
By following these steps, you can easily access links that are present in your Outlook Express mails. If you have any doubts in following these steps, you may contact the Microsoft help and support website. The Microsoft help and support website provides technical help related to the problems that crop up with Microsoft products.

Wednesday, October 16, 2013

How To Remove Viruses From Mac OS X

Apple produces the best quality gadgets in the world. They are best known for their hardware. All their products like iPods, iPads and Mac books are the best in their class. All the gadgets of Apple use the software developed by them. The Mac book uses the operating system called Mac OS X, which is developed especially for it. The Mac OS X is one of the best operating systems and it has got a number of security features. Most of the people doubt that do Mac get viruses.
Even though the Mac OS X is considered as unaffected by any type of viruses, careless use by browsing through suspicious websites can result in virus infection. And once infected, the viruses might damage the programs and files on your computer. So you have to remove the viruses as soon as possible to ensure better performance of your computer.
Numerous software are available for removing viruses from the Mac OS X. If you want to protect your Mac book from viruses, try using the following antivirus software.


Go to Softonic and click on the Free Download to download the ClamXav software to your computer. Once the download is complete, install it on your computer by clicking the Install button and then the Continue button. After completing the installation procedure, click Start Scan. Then the software scans for viruses in the computer and displays it if anything is found. Click on them to select them and then click Delete to remove the viruses from the software.


In your Mac book, go to the MacShareware and there you can find a link to download the MacScan. Click that link and download the software. Once the download is complete, install the software by clicking the Install button. Then scan for viruses and delete all the viruses that are found during the scanning.


On your Mac book, go to the PC tools and there you can find a link to download the iAntiVirus for free. Click that link to download the software. Install the software on your Mac. Click the Scan My Mac button to scan for viruses. After completing the scanning process, delete all the viruses by clicking the Remove button.
Hope your doubts on do Mac get viruses have been cleared. You can try using any of the above mentioned antivirus software to remove the viruses from your Mac book.

Tuesday, October 8, 2013

How To Troubleshoot USB Issues On A Dell XPS Computer

Many computer peripherals and devices now come equipped with USB ports that let you connect to the computer easily. Just about any computer that you buy today comes with one or more Universal Serial Bus (USB) connectors. These USB connectors let you attach mouse, printers and other accessories to your computer quickly and easily. 

Windows support USB as well, so the installation of the device drivers is quick and easy. Compared to other ways of connecting devices to your computer (including parallel ports, serial ports and special cards that you install inside the computer's case), USB devices are incredibly simple. 

Let’s take the case of Dell XPS computer. In certain cases, the device may not work properly if your computer's USB ports are experiencing problems. To fix a USB issue with your Dell XPS computer in Windows, you need to ensure that the operating system is recognizing the ports and make sure you have the latest BIOS.

  • If you have problems with your USB device, unplug the device from the currently connected USB port. Try connecting it to a different USB port on the Dell XPS computer and check if the problem persists.
  • Go to the Start menu and click on Control Panel. This will bring up the Control Panel window. From the Control Panel window, choose Performance and Maintenance. Now select the option System.
  • You will now get a new window, from which you have to click on the Hardware tab. Further, click on Device Manager. This will display a list of hardware components connected to your computer. Go though the list and locate the heading labeled Universal Serial Bus Controllers and click on it. Right-click the first USB port entry and click on Uninstall.
  • You will find a few USB entries listed under the Universal Serial Bus Controllers heading. Repeat the uninstall process on each USB entry. Once you have finished the process, close the Device Manager window and restart your XPS computer.
  • When you get the Found New Hardware prompt, follow the onscreen installation instructions. Remove the USB device and plug it back in. Attempt to use the device to see if the issue has been resolved.
  • Launch your Web Browser and navigate to the Dell support page. Click Select Model and then choose Desktops. Click XPS and select the specific model of XPS computer that you use.
  • Click the BIOS heading and select the download link for the most recent BIOS version. Double-click the BIOS file and execute the installation steps. Restart Windows XP after the installation completes.
If the problem is with your Windows operating system, you can get in touch with the Windows Support team through the Microsoft Support Center and get needed assistance.

Instructions For Retrieving Compacted Emails In Outlook Express

Microsoft Outlook Express periodically compacts emails to save space. You can perform a manual compaction process, when required, to keep the application to function efficiently. The compacted emails for each folder are stored in a database file. You may have problems retrieving the compacted messages if the database file is damaged. 

Microsoft has updates available on its website to help you retrieve compacted mails in Outlook Express, and you can locate the database file in which the emails or backup copies of the files are stored. Assistance is available through Microsoft help line and chat support for those who have issues with using Outlook Express.

  • Launch the Microsoft Outlook Express application by clicking on the Start button from the Windows desktop and then clicking on Outlook Express from the Start menu or the Programs menu. Alternatively, you can click on the Outlook Express icon on your Windows desktop or your taskbar.
  • Click on the View menu and click on Current View. Ensure that Show All Messages is checked and the Show Replies to My Messages box is not checked. Your messages might not be missing, but are simply excluded from your current view settings. If you are able to retrieve your missing messages after changing these settings, do not perform the following troubleshooting steps, as your database files are not affected.
  • Navigate to Microsoft’s KB918069 page with your Web browser. Outlook Express is a Microsoft product and Microsoft has Knowledge Base (KB) articles available to provide technical support for known issues with its products. KB918069 helps you to retrieve compacted emails in Microsoft Outlook Express 6. Go through the entire article before proceeding.
  • Download Security Update MS06-076 and the KB918766 package using the links provided on the page. Double-click on the downloaded files and follow the on-screen wizard to install the software updates. You may be required to restart the Outlook Express application.
  • Double-click on the Recycle Bin icon on your desktop to open the Recycle Bin. After you have installed the update, Outlook Express will automatically place backup copies of your database files in the Recycle Bin after compaction with a .bak extension. Right-click on a BAK file and click on Restore from the drop-down menu.
  • Locate the Mail_folder_name.bak file from your computer. Right-click on the file, click on the Rename option and change the extension to .dbx, so that the filename is changed to Mail_folder_name.dbx.
Start Outlook Express again. It should have retrieved the compacted mails from the DBX file for that mail folder. For more assistance, contact Microsoft Help Line and their tech support executives will help you fix the problem.

How To Setup Road Runner Webmail On Outlook

There are many business enterprises that use Time Warner’s Road Runner as their Internet service provider. Such people can make their email experience more beautiful by taking advantage of Microsoft Outlook, which is a popular email client provided by Microsoft. 

When you configure Road Runner Webmail to Outlook, you are combining two services into one package. You can access your Road Runner email and at the same time, use the Microsoft Outlook features, such as its built-in calendar, task and notes manager etc. In order to setup Road Runner webmail on Outlook, you don’t have to contact Time Warner or make any changes to your internet account. Simply follow the below mentioned Outlook Setting instructions to add Road Runner webmail to Microsoft Outlook.

  • Launch Microsoft Outlook on your computer.
  • Go to the File menu at the top of the Microsoft Outlook menu bar and click the File button. Now click the option Add Account in the right pane.
  • Next thing you need to do is to click the option Manually Configure Server Settings or Additional Server Types since Road Runner needs manual configuration.
  • Now you need to select Internet E-mail as the account type. You need to provide your full name and the Road Runner email address in the first two boxes.
  • Locate the Account Type drop-down menu and click on it. Select POP3. Type pop-server.domain.rr.com as the incoming mail server and smtp-server.domain.rr.com as the outgoing server, replacing Domain with the state abbreviation shown in your email address.
  • Type your Road Runner username and password in the following fields. Click the Remember Password check box to save your password.
  • Click Next to verify whether the Road Runner's settings are configured properly.
  • Finally click the Close and Finish buttons respectively to finish adding Road Runner to Microsoft Outlook.
Outlook will automatically download Road Runner messages after the account configuration process is complete. To make your email experience more secure, you need to take care of certain things. If you are sharing your computer with other users, make sure that you do not save your password during the account setup process; otherwise there is a possibility of other people accessing your account.

If you have further doubts on Outlook Setting and adding the Road Runner account, you may contact the Microsoft Support Center to get more assistance.

Friday, October 4, 2013

Learn How To Delay Or Schedule Email Delivery On Outlook 2010

Have you ever been in a situation where you wished you could undo sending one particular email? Or perhaps you have an email you want delivered on a schedule rather than sending it immediately. In either case, Outlook 2010 makes it simple as long as you know where Microsoft has tucked away the feature.  Good news for you, here we are to show you how to defer or schedule an email in Microsoft Outlook. Read on to know more about Microsoft Outlook and how the process is done.

  • Launch Outlook 2010 and click New E-mail to compose a new message.
  • In the new message, click the Options ribbon and then click Delay Delivery.
  • Under the Delivery Options heading, check Do not deliver before: and then select a date and time that you would like the email to be delivered on.  When finished, click Close. That covers delivery of a single item in Outlook.
  • In Outlook 2010, click File, then Info and then click the Manage Rules & Alerts button at the bottom.
  • The Rules and Alerts window should pop-up.  Click New Rule.
  • In the Rules Wizard that appears under Start from a blank rule, click Apply rule on messages I send.  Then click the Next button.
  • You will now be taken to the next window where you don’t have to do anything.  Simply click Next and skip it entirely.
  • Because we selected no conditions, Outlook will prompt to apply the rule to every message sent from it.  Click Yes to confirm this option.
  • Now you need to select an action. You can set to defer delivery by a number of minutes.  Select the checkbox for Defer delivery by a number of minutes. Scroll down and click on the blue link written as “a number of” which will bring up the Deferred Delivery dialog box. Type in the number of minutes you would like Outlook to wait before sending emails. Once you’ve entered this, click OK and then Next.
  • Next, we will choose exceptions.  To make sure that high priority emails get through, we need to select the checkbox for “except if it is marked as importance”. Now go down to the bottom and click the blue link written as “importance” and select High from the dropdown box.  Once done, click OK and then Next.
  • In the window that appears, under “Step 1:”, type in a name for your Outlook send undo / delay delivery rule.  Once you’ve done that, leave everything as it is and click Finish.
Once these few steps are executed, Outlook will be set up to delay / defer delivery of every single email you send, unless the email is marked as High priority. This will allow you to undo any emails and fetch you time to review mails before you send them. If you want to know more about Microsoft Outlook and its features, go through the Outlook help menu and learn more tips.

Friday, September 6, 2013

How To Access The Help And Support Option In Windows 7

Windows 7 Help and Support can offer the best solution when you end up with troubles related to the working or operation of your operating system. Help and Support options include a lot of troubleshooting tips that can help fix many of the software and hardware related issues.

Windows 7 is equipped with one of the best Help and Support options. Even the software experts depend on the Help and support topics in order to troubleshoot various issues connected with the operating system. The greatest advantage of the Help and Support topics is that it can be followed even by someone who is new to Windows.

This article will let you know more about the Help and Support options incorporated in the Windows 7 operating system.

Windows 7 Help and Support

The support options can be accessed with two clicks. The Help and Support options are displayed under the Start menu option. Click on the Start menu followed by the Help and Support option in order to open the Help topics in a new window. This will open up a new window on your screen with a search box on the top. The search box can be used to search for a particular word or a phrase connected with the installation or operation of the Windows 7 operating system. There are the three other options listed below the Search box. These options are as follows.

  • How to get started with your computer
  • Learn about Windows basics
  • Browse help topics
How to get started with your computer

As the name itself suggests, this option helps the users gain a basic understanding of the operating system. It helps the users know more about the different aspects related to moving files from other systems, creating back up options, creating new user accounts etc. This option in the Help topic lets the user know more about the Personalization and Customization options as well.

Learn about Windows basics

It will give the user an insight into the basics of Windows. It deals with hardware related topics, input devices etc. It also gives a brief idea about the basics of the various Desktop functions.

Browse help topics

This is a summary of the Help and Support topics. Make use of this option to browse through different help topics.

The help topics are arranged in a lucid and self-explanatory manner. This will help the users gain information on any subject within very less amount of time.

Monday, August 26, 2013

How To Fix Windows Error Message 80070005

The error code 80070005 is often associated with administrative permissions. A lot of reasons can contribute to this issue. Follow the instructions briefed below to know about the reasons contributing the error and the ways to fix such Microsoft problems.

Blank Password
  • Navigate to the location where you have set your user accounts in Windows XP.
  • Click on the Start orb placed on the bottom left corner of the home screen. From the Start menu, select the label that reads Control Panel. Switch the Control Panel window view from Category to Classic. To do this, click on the link Switch to classic view.
  • From the Control Panel Window, select User Accounts. Now, find the user who is associated with creating the task in the task scheduler.
  • Select the user. Click on the link that reads Create a Password.
  • Enter the new password. Click on the link that reads Create Password. Close all the applications and restart Windows operating system.
  • Click on the Start orb placed on the bottom left corner of the home screen. From the start menu, select the label that reads All Programs. From the All Programs menu, select the label that reads Accessories, System Tools and then the label, Scheduled Tasks.
  • Reconfigure the task that caused the error message. When prompted, create the new user name and password. If the task is created, the problem is resolved.

Startup programs restricting the permissions
  • Launch the browser. Place the mouse pointer on the navigation space and access the Windows Defender Microsoft website. Wait for the application to download. This may take a minute or two.
  • Now, double click the installation file and run the installation.
  • Click on the Start orb placed on the bottom left corner of the home screen. From the Start menu, select the label that reads All Programs. From the All Programs list, select the application label Windows Defender.
  • Launch the application window. From the application home page, select the label that reads Tools and then the label Software Explorer.
  • Select the security or anti-virus program that is making the process corrupt. Hit the Disable option to disable the application.
  • Click the name of any program that might be interfering with permissions and then click "Disable."
  • Exit all applications and restart your computer. After your computer has restarted, re-launch the application and see whether the error has been fixed or not.

Follow the instructions listed above to resolve the Microsoft problems in your system. For any further assistance, contact our tech support centre.  

Tuesday, August 6, 2013

Fix Problems With Internet Explorer

Internet Explorer was one of the earliest and most popular web browser applications used. Microsoft updates this web browser every time a new version is planned for launch, adding interesting features and improving its usage. Faster, Safer and Easier is the slogan of the new version of Internet Explorer. Like any product, a few common Microsoft problems are seen in Internet Explorer as well, and these may interfere with the safe and smooth browsing that it otherwise promises.If you notice issues with your Internet Explorer program, follow the Internet Explorer troubleshooting tips shared below to fix the issue.

Updating Internet Explorer

One interesting feature of Microsoft products is the regular updates available for the products on its official sites. These updates come with new security features and programs to fix bugs in the earlier versions. By updating your Internet Explorer with the latest patches, the existing problems can be fixed. For the best results, you need to have the latest version of Explorer installed. The new patches can be found on the company’s official website. Try to update at least once a week for a better browsing experience.

Using The Default Repair Function

After you have successfully updated your Internet Explorer, if the problem still exists, it's time to go for a software check. By default, the Internet Explorer has the Problem Reports and Solutions feature that will automatically detect and repair an existing issue.
To access this feature, go to the Control Panel and enter Problem Reports in the search box to find the link that will take you to the Problem Reports and Solutions screen. In the new window, the computer will load a list of recent problems with your computer. The problem with the Internet Explorer will be located with a blue colored e logo. If you find such problem, click on the problem to see the details of the same. Select the option to fix the issue automatically.

Additional Troubleshooting Methods

If the above mentioned steps do not help, go to the Microsoft.com and visit the Help and How-To page. This page will offer you detailed instructions to fix most common Internet Explorer problems.
Further Microsoft problems can be fixed by contacting the Microsoft Support Executives. The executives are professionals trained by Microsoft, and will be able to guide you through fixing most of the issues.

Tuesday, July 30, 2013

Help For Uninstalling A Pen Tablet

Besides making it possible to draw digital art, using pen tablets you can write with a pen or get your work done with a graph on your computer. However, there are times when you would like to remove it from your computer in case you are looking forward to upgrade it. Well, uninstalling a pen tablet is a very simple and easy task. You just need to follow these simple instructions from our  help team to get this done. Let us see how.
Deleting Tablet Software from Windows and Linux

  • You can start out the process by first logging into the computer that your tablet is installed on.
  • Next up, you need to go to the Windows Start menu located on the left side bottom corner of your computer screen. In case you are using Linux operating system, you need go the System menu located towards the top of your computer screen.
  • Now, when the Start menu opens up, you need to click on the icon that is labeled by Control Panel from the list of Start menu options. For Linux users, it will be given as Administrations.
  • After that, in the Control Panel window, you need to click on the Add or Remove Programs option in Windows operating system. In Linux operating system, you need to click on the option that is named as Synaptic Package Manager.
  • Once you do that, you need to select the pen tablet’s software and press the button that is labeled by Uninstall. This will open up a new window with a set of instructions that will guide you through the un-installation process. In case of Linux operating system, you need to click on the option that reads Mark for Removal listed under the main menu screen.

Deleting the Tablet Driver from Windows

  • Go to Windows Start menu located on the left side bottom corner of your computer screen and then click on the option that is named as Devices and Printers.
  • Following which you need to click on the tablet icon or name.
  • Next up, press the Remove Device option and follow the onscreen instruction wizard that pops up to delete the tablet driver from your computer.

So, that is all about uninstalling a pen tablet. In case you need any further information on this, please get in touch with our  help team.

Monday, June 24, 2013

Troubleshooting Outlook Calendar

Outlook, the email application meant for Windows based devices sometimes reports error when you try to connect and print via a network. This may be due to trackpad and calendar permissions conflict. This article will help you trouble shoot the Outlook problems associated with printing via a network.

Steps to tackle problems like TrackPad Conflict

• From the Start menu, select the label that reads All Programs. Now from the programs listed on the All Programs list, select the label that reads Microsoft Outlook.
• Click the icon labeled Calendar. From the Calendar dropdown, select the label that reads Navigation pane. From the Navigation Pane, select the calendar you want to print. Now click on the label that reads File placed on the Tools bar. From the File dropdown, select the label that reads Print. Now select Page Setup.
• Now click on the Format tab and then remove the tick mark in the box next to the label TaskPad.
• Hit the OK button to make the system accept the changes you have made. Now click on the label that reads Daily Style. From the Daily Style window, select the calendar print style.
• Click OK after you have selected the calendar style.

Resolving Calendar Permissions Conflicts

• Click the icon labeled Calendar. From the Calendar dropdown, select the label that reads Navigation pane. These steps have to be performed on the user's computer who is sharing the calendar.
• Now click on the label that reads File placed on the Tools bar. From the File dropdown, select the label that reads Folder and then Properties. This will now open the Calendar Properties dialogue box. From the Calendar Properties window, select the Permissions tab.
• Now click on the Add button. Now select the user with whom you intend to share the calendar for printing. Place a tick mark in the box next to the label Reviewer. Hit the OK button and the Apply button to save the changes made.
• Now log on to the user’s computer who intends to print the Outlook calendar that you have shared.
• Click the icon labeled Calendar. From the Calendar dropdown, select the label that reads Navigation pane. From the Navigation Pane, select the calendar you want to print. Now click on the label that reads File placed on the Tools bar. From the File dropdown, select the label that reads Print.
• Now click on the label that reads Daily Style. From the Daily Style window, select the calendar print style. Hit OK to initiate the printing process.

Follow the steps above to troubleshoot Outlook problems. For more assistance, drop into our Outlook tech support sites and blogs. 

Monday, June 17, 2013

Instructions To Turn Off Microsoft’s Instant Messenger

Microsoft’s Instant Messenger service lets you connect to your dear ones in real time. Its simple interface makes it easy for the users to establish a quick communication channel. The photo sharing and video chatting feature made it an instant hit among the Windows computer users. Windows Instant Messenger gets automatically installed into your computer when you install any Windows version.
Usually Instant Messenger is enabled by default when you startup your computer. You may sometimes want to disable Instant Messenger for some reason. Microsoft has integrated this chat program with many of its other applications like Microsoft Outlook. Sometimes it can get really annoying as that the Microsoft chat service causes frequent pop up ads to appear while you’re do something important. If you are using Windows XP computer, you can easily disable the Instant Messenger service from your computer by following the below mentioned steps.

Instructions to disable Microsoft Instant Messenger

Go to the Start menu in the bottom left corner of the screen, and click on it. Select Control Panel and click to open it.
From the Control Panel window, locate the “Administrative Tools” icon. Double-click to open the available list of services. You can see different system tools listed over there.
Locate “Services” icon and double-click to open it. The Services window will display the list of services active on your computer. Locate the service titled “Messenger”. Double-click to open the “Messenger Properties” window. Locate the Startup type option. Click on the drop-down list to see the options available. There will be three options to choose from, namely – Automatic, Manual and Disabled. Choose the option labeled “Disabled” from the drop-down list.
Just below the Startup type, there will be another option that reads “Service status”. Click on the “Stop” button.
Finally click “OK” to apply the changes.
You have now successfully turned off Microsoft Instant Messenger. From the next time on, you won’t see the Instant Messenger Microsoft chat icon on the taskbar, in the bottom right corner of your computer screen. Once you have disabled this instant messaging service, you won’t get anymore annoying pop ups or ads through it. In case you need further assistance with disabling Instant Messenger, you can always seek help from the Microsoft support site online. They’ll be available round the clock to help you out.

Tuesday, June 11, 2013

How To Get Rid Of Hp Remote Support Software Manager

The HP desktops and laptops come preinstalled with the HP Remote Support Software Manager application that let users use Remote Assistance for HP personnel access. If you don’t want this software to take up your system space, you may remove it from your computer. However, before you make any changes on your computer, it’s advisable to create a System Restore point so that you could roll back to the previous state if something wrong happens to your computer. Below mentioned are Windows Support guidelines to create a restore point and remove the HP Remote Support software from your computer. 

Instructions for creating the System Restore Point

  • Go to the Start menu and right-click on “Computer”. 
  • From the popup menu, select the option “Properties”. 
  • From the Properties window, locate the link for "System Protection” which is on the left navigation pane. Click on that link to open the System Protection window. 
  • From this window, select the tab for “System Protection” and click on the “Create” button. Clicking this button will create a new System Restore point. 
  • When you create the System Restore point, you will be provided with an option to type a description for the newly created restore point. Giving the description will let users identify a particular restore point if you have many. 
  • After you have entered the description, click the “Create” button. Your system will now have a new manually created Restore Point. 

Instructions for uninstalling the HP Remote Support Software Manager

  • Click the Start button and select “Control Panel”
  • From the Control Panel window, locate the link “Programs” and click on it. 
  • Under the Programs window, you will find “Programs and Features” option. Click to see the list of installed programs in your computer. Go through this list and locate “HP Remote Support Software Manager” program name. Click to select the entry. 
  • When you select the entry, you will see the option to remove the program from your computer. Click the “Uninstall” button, which you see on the top navigation bar. 
  • Sometimes you may need administrative privileges to perform the uninstallation. If prompted, provide the Administrative password and click “Continue”.
  • The program will now be uninstalled from your computer. 

You will get Windows support from Microsoft Help and Support Center in case you need further assistance on this. 

Wednesday, May 15, 2013

Enable NetMeeting In A Windows XP Computer

Microsoft has smartly incorporated a very useful feature called NetMeeting in its Windows operating systems, which enables users to communicate and coordinate with different people in different locations. Using NetMeeting, you could easily establish a communication channel through which you could share images, video, data files or any other documents you want. Windows NetMeeting was the first to introduce the video conferencing feature, a feature that was later carried on to other popular IM services like the Yahoo Messenger and the Windows Live Messenger that we have today. Since Windows XP is still being widely used, there are many who use NetMeeting today even though more advanced IM services are available now.

In the Windows XP operating system, you can’t find an icon or link to access NetMeeting directly. You need to manually enable this feature in order to be able to use it. The following Windows XP Help guidelines will help you to enable this feature in your computer.

Instructions to enable NetMeeting in Windows XP 

  • Go to the Start menu, and locate the Help and Support option in the Start menu. 
  • Click this option to open the “Help and Support Center” window.
  • Go to the menu bar of the Help and Support Center window and click the “Index” icon. Doing this will change the view settings to Index view.
  • Click on the Search box in the Help and Support Center window and type “netmeeting” into the text field. There will be a green arrow button beside the Search tab. Click on it. Now you will have the index listing in the left pane of the Help and Support Center window.
  • Locate the NetMeeting link, which you will see, next to the Help and Support Center window. Click to highlight the “NetMeeting” link. Click on the “Display” button to open the “Topics Found” window.
  • Under the “Topics Found” window, locate the link "Using NetMeeting". Click to highlight the link and then click the “Display” button. The Topics Found window will now close, and you will get the “Using NetMeeting" page on the right pane of the Help and Support Center window.
  • When you get the "Using Netmeeting" page, look for the link "NetMeeting" and click on it to enable NetMeeting. 

You could seek Windows XP help from Microsoft Support Center, in case you have problems using the NetMeeting application.

Monday, April 15, 2013

Steps To Increase The Memory Of Your Laptop

Nowadays laptops come with memory sizes that is more than enough for normal usage. Of course, how much is “enough” is arbitrary as it largely depends upon use. But you can always choose to increase the memory to make your laptop more efficient.  If the memory of your laptop is low, you can’t expect much from it in terms of performance. People usually think that increasing laptop memory is something that can only be handled by a technical person, but the fact is, you can do it yourself by following the appropriate instructions.

Computer support instructions

Before going ahead with this procedure, make sure to keep your laptop manual ready.

  • Fist of all you need to go through your laptop manual. Doing this avoids a lot of confusion as you move along with the procedure. You can find information about the maximum memory capability of your laptop and the kind of memory to use. 
  • See how much memory that your laptop currently have. You can get this information by accessing the “System Properties” window. You first need to know how much memory your laptop has before you  decide how much memory needs to be purchased. In some laptops, you are required to have equal amount of memory in each slot.
  • Now proceed to buy the appropriate memory chip. The function of your laptop becomes smoother if it has more memory. 
  • Make sure to get rid of the battery of your laptop to avoid any possible damage. Also do not take the memory chip out from the static proof till the time it is needed.
  • Remove the screws that hold the memory cover. Install the memory chips in the specified angle. 
  • Place the chip carefully into the socket. Note that you are not allowed to exert pressure while handling the memory chips. You can actually feel it slide in its place, provided if it is done correctly.
  • Put the cover back in its place and make sure that the screws are tight enough. Switch on the power to check if your laptop is detecting the newly installed memory. Both your laptop and Windows has to recognize the memory, and then only you can say that the process was successful.

Installing memory won’t be a big task, provided you follow all these computer support instructions without fail. If you have any doubts, contact the tech support team.

Tuesday, April 2, 2013

How To Retrieve An Unsaved Word Document?

For the last five years, I have been using Microsoft’s Word application to generate professional looking and unique documents, forms, letters, etc. From my POV; this is the best Word Processor application now available in the computer market.

Yesterday, while completing my class assignments in MS Word, I accidently closed the document without saving it first. Luckily, I was able to retrieve the word document that I forgot to save with the aid of technical assistance from the Microsoft team.

How to locate the Original Word Document?

  • Bring up the Windows Start menu by clicking the Start button situated to the lower left of your desktop screen.
  • Now input the name of your document into the search field and then press Enter.
  • Go through the search results and locate the Word document among them. If the particular document is not there in the list, go to the Start menu again and input the entire file name, including the .docx or.doc extension, into the search field, and then press Enter. Now the entire files with the .doc or .docx extension will get displayed. 
  • Now go through the search result to check whether the Word document that you are searching for is there or not. If not, then you have to go for a backup copy. 
You can follow the below instructions given by the reliable Microsoft Tech Support team to find the backup copy of the Word document. For this, you need to locate the document that has .wbk as the extension.

How to find out the backup copy of MS Word document?

  • Firstly, open Microsoft Word application on the computer by double-clicking the Microsoft Word short icon.
  • Once the application gets loaded completely, click on the Microsoft Office button located in the top right corner of the screen and select the option that reads Open from the drop down menu list.
  • Now locate the Files of Types list and choose the All Files option.
  • Now locate the backup file in the generated search results, and open the document by double-clicking on it. 

Alternative method

You can also make use of the search option in the Windows start menu for locating the files with .wbk as the extension. I personally think this method is simpler compared to the one discussed above.

For additional points on this topic, visit the Microsoft tech Support Website, and avail help from the support panel there.

Tuesday, March 19, 2013

Support Offered By Windows

Since the majority of computer users run Windows operating system on their computers, assistance with fixing the common problems in this OS is vital. In order to help the Windows users, Windows online support provides technical guidelines for the use of computers as well as peripherals, so that no hindrance obstructs you while you’re dealing with a busy schedule.

Support for PC Tune-up

A lot of the Windows user base have faced the problem, one time or another, of a slow PC. This can be solved with help from a technical support team, which would acquire remote access to the computer when the user grants permission for the same. The technician would clean the registry, delete all unnecessary files and documents, update the software, and perform defragmentation as well as disk cleanup. Once the troubleshooting is complete, you would definitely realize that your computer is functioning at peak speed.

Remote troubleshooting for PC

The support provided by Windows is quite vast, and Windows offers support for about 50 software applications, as well as for hardware, like printers, network devices, peripheral devices and scanners. If you have difficulty working with these peripherals, upon granting remote permission, the technician would access your computer remotely and fix the issue.

Help with Installing Software programs

There are many who are not computer savvy, and some of them would find it difficult to follow instructions for an installation process. Contacting the technical support of Windows would solve this problem - they would complete the installation on your behalf. Since they provide support 24/7, you may contact them at any time and carry out the installation with ease.

Technicians would solve virus issues

Since almost all computers use the internet, there are chances of computers getting infected. When a virus infects the computer, it needs to be removed at the earliest, before it starts affecting the entire operating system. The technicians on the Windows online support team would help get your computer cleaned, by removing viruses, as well as malware infections. They would also assist you to update the antivirus protection in your computer.
The technical support team of Windows can provide you with wonderful support in all of the above aspects. Making use of this technical support team, you can solve all the problems associated with your Windows operating system. There is no doubt that you can get all the problems resolved at the earliest, as expert technicians are always ready to assist you.

Monday, February 18, 2013

Problem With Office 2007 Documents In Outlook

The Microsoft Office 2007 and Outlook Express program comes compatible with most Windows operating systems and it works together in handling and transfer files. The features of these two Microsoft programs work in tandem to enhance the system’s capacity of handling Office documents. The document developed and processed by Microsoft Office is shared to other users through the Outlook.
Sometimes Outlook problems may occur in the program and you may not be able to manage the Office document in the Outlook. The problems may be like not able to view attached Office files in Outlook. This may be quite frustrating at times and users will be rendered helpless. There are many reasons that can cause Outlook problems and you do not have to panic, as there are ways to easily fix the issues by following some troubleshooting steps.
Steps to fix files opening issues in Outlook are discussed below.
The general reason for the opening Office 2007 documents problem in Outlook is the Outlook version used. The Outlook 2007 and later versions have no issues to open the documents. If the Outlook is earlier version, you need to save the file first and open it using the application of Office 2007.
If you notice or alert message pop-up on the screen saying Outlook blocked access to the following potentially unsafe attachments: the Outlook is blocking the attached document.
The Outlook does not block Office 2007 attachments. So the blocking is by the Exchange Server Administrator or other individual accountable for the email facility can block the Office 2007 document by configuring the Outlook. You need to contact these people and ask if they can allow the permission to vied Office 2007 documents.
One way to fix the issue is to approach and ask the sender to rename the attachment. The Outlook is set by default to block the attachments according to the file extension. The Outlook will not block the Office 2007 attachment if the file has an unblocked extension. Download the attached Office file and then save it to a folder. To view this file, you need to rename the file with appropriate extension.
The troubleshooting steps shared here will fix the addressed Outlook problems and all you need to do is follow it strictly. For more information, you could try out Microsoft’s support system.

Tuesday, January 29, 2013

Steps To Remove The Semantec Antivirus Outlook Plugin

Symantec Antivirus is the easy and secure way to protect your system from hackers and viruses. If you install this antivirus software program on your machine, then it automatically add its plugin to various other programs. In Microsoft Outlook this Symantec Antivirus Plugin automatically scans the incoming email messages for viruses and removes them if any. But some users complain that they are facing some issues with this antivirus Plugin and the time taken for scanning is much higher. In order to resolve these issues within the Microsoft Outlook you have to disable or remove this Symantec Antivirus Plugin, instructions for doing the same is mentioned below.
Outlook help Instructions
For Microsoft Outlook 2003
Launch the Microsoft Outlook 2003 program.
Tag along the tools tab on the top menu bar and from the drop-down list thus appeared, select the options tab.
Now hit the other option and after that choose the general option. Now you need to select the advance option from the pull down list thus appeared to launch the advanced options window.
Now trigger the Add-In manager option situated in the lower part of the window.
Uncheck the box with title Semantic Antivirus or LDVP followed by hitting the OK button.
For returning back to the Outlook Home window, you need to press the OK button twice more.
For Microsoft Outlook 2007 and 2010
First launch the Microsoft Outlook program
Navigate to the file menu on the upper programming menu bar and then select the options tab in the pull-down file menu for Outlook 2010 version.
For Microsoft Outlook 2007, you need to select the tools menu on the top menu bar and from the pull-down tools menu, select the trust center option.
Now trigger the Add-ins option which you can see on the left pane of the advanced options window.
Now hit the pull-down option situated near to manage followed by clicking the GO button.
Here also you need to uncheck the box labeled Symantec Antivirus or LDVP. When done, click the OK button.
After completing the entire step, click the OK button again to return to the Microsoft Outlook home window.
That’s all with the Outlook help instructions for removing the Symantec Antivirus Plugin in Microsoft Outlook. Thank you!

Tuesday, January 8, 2013

No More Warning Alerts In Internet Explorer

Internet explorer is the web browser that comes along with the Microsoft operating system. New editions of internet explorer come programmed with more security features that is proficient enough to inform you about various malicious contents on a web page. In fact it was the only browser in the world that had a warning alert feature enabled in it before others started mimicking it. However, this feature more often turns out to be annoying to certain Windows 7 users. Actually turning off this feature won’t be that dangerous as many imagine. Go through the following instructions developed by the Windows 7 help and support center.
Bring on the startup menu by accessing the "Start" tab placed on your Windows 7 desktop.
From the startup menu, access the "All Programs" tab.
Now pick out the "Internet Explorer" icon from the all programs menu.
Hold down the "Alt" key on your keyboard to bring on the menu bar.
From the "Tools" tab, go to the "Internet Options" tab.
Now pick out the "Security" tab and then move towards the "Custom Level" option.
Opt for the "Enable" tab that is placed adjacent to "Allow Previously Unused ActiveX Controls to Run Without Prompt" Title.
Go for the "Enable" tab that is placed adjacent to "Download Signed ActiveX Controls" title.
Hit on the "Disable" tab that is placed adjacent to "Only Allow Approved Domains to Use ActiveX without Prompt" title.
Go for the "Enable" tab that is placed adjacent to "Don't Prompt for Client Certificate Selection When Only One Certificate Exists" title.
Now tag along the "Enable" tab that is placed adjacent to "Launching Applications and Unsafe Files" tab.
Avail the "Enable" option that is placed adjacent to "Launching Programs and Files in an IFRAME" option.
Pick out the "Enable" and go to "Allow Programmatic Clipboard Access" tab.
Trigger the "OK" tab to imply the changes made.
Now open up the "Advanced" tab.
Remove the check mark on "Notify When Downloads Complete" tab.
Remove the check mark on "Show Friendly HTTP Error Messages" tab.
Remove the check mark on "Warn about Certificate Address Mismatch" tab.
Remove the check mark on "Warn if POST Submittal Is redirected to a Zone That Does Not Permit Posts" tab.
Hit on "OK" tab and launch Internet Explorer again to reflect the changes made.
With these, those irritating popup messages would have been blocked. If the warning alerts still persist on your internet explorer, contact the windows 7 help and support panel.